FAQs

You can read E-paper on desktop or mobile by logging in with your registered mail id at https://epaper.mathrubhumi.com

You can install app from the below links
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Yes. It is mandatory to register during trial period and subscription period.

E-paper is free during the trial period. You should pay if you want to read after trial period.

No, you should register only once. You can use your registration anytime in future.

You can access the issues of last 60 days from the current date in the E-paper archives. This feature is available for subscription of 1 month or more.
You can always select a back date from the calendar on the tool bar or ‘Change Date’ from the left menu to view that page. Once the preferred date is chosen, you can read the E-paper of that date.

You will not be able to access the archives in ‘Single issue’ plan.

You can request for changing the edition. However, Mathrubhumi reserves the right to reject the request without assigning any reason.

Yes. You can subscribe to as many editions as you wish paying the charge for each edition.

No. Subscription cannot be cancelled midway.

No. You have to renew subscription after expiry.

You can pay using Master/Visa Credit or Debit Cards issued in India or by Net Banking.

No, currently we accept only Indian cards.

No, we accept payment in India Rupee only.

We use HDFC bank payment. HDFC bank is one of the most trusted bank in India.

You can pay cash in the counter of various Mathrubhumi offices. Subscription details will be sent to your e-mail address.

You will get the digital content instantly if you pay online. It will take 2 working days if you pay by cash.

In case of payment failure, please retry ensuring: Information passed on to payment gateway is accurate i.e.: account details, billing address, password (for net banking) Your Internet connection is not disrupted in the process If your account has been debited after a payment failure, it will be rolled back within 7 working days.

Users can read all the pages during their trial period. However, they cannot view the archives before their subscription date.

We have multiple print runs for all editions. For E-paper we consider the latest edition.

Kindly use another credit or debit card. In case problem persist, please contact your Bank's customer support for a possible solution.

No. We will not send E-paper by email.

You may register your complaints at https://epapersupport.mathrubhumi.com/ our executives will resolve the issue and contact you back as early as possible. You may get in touch with us by emailing us to [email protected] for any clarification. You may call our helpline number +91 484 2882202 (Working hours: 9am to 5pm, Monday to Saturday, standard holidays apply) for general enquiry.